For ages 21+

Responsible Gaming at dr77 — Your safety is our priority

Online gaming should remain a source of fun — dr77 is committed to helping you play with awareness.

Why is responsible gaming important?

Online gaming is an entertaining activity, but it can sometimes turn into an addiction. dr77 believes that every player should play within limits, with awareness, and with enjoyment.

We want users of our platform to never face financial or mental difficulties because of gambling. With that goal in mind, dr77 provides multiple protection tools and guidelines to help keep your gaming experience safe and controlled. Responsible gaming is not just a rule — it is our commitment to every one of our members.

If you feel that gaming is getting out of your control, please contact our support team. Our 24/7 live chat support team is always ready to help you in Bengali.

21+

For those aged 21 or older only

You must be at least 21 years old to open an account and play on the dr77 platform. Accounts belonging to minors will be closed immediately.

Our Protection Tools

dr77 offers the following features to help you keep your gaming habits under control.

Deposit Limit

Set a maximum limit on your daily, weekly, or monthly deposits. You will not be able to deposit beyond this limit, which helps prevent overspending.

Time Limits and Reminders

Set a time limit for your gaming sessions. When the set time is up, you will receive an automatic notification and you can see on screen how long you have been playing.

Self-Exclusion

If you want to temporarily close your account yourself, choose self-exclusion. Options are available to deactivate your account for 7 days to 12 months or permanently.

Bonus Opt-Out

If you want to stay away from promotional offers or bonuses, you can opt out of bonuses at any time. This reduces the temptation to play more.

Gaming History Review

Log in to your account at any time to view your win and loss history, deposit and withdrawal details, and assess your own gaming patterns.

24/7 Support

Our Bengali live chat support is always ready for any issue. Talk to us about any gaming-related concern.

Core Principles of Responsible Gaming

Follow these core principles for responsible gaming at dr77.

  • 1

    Play for entertainment

    Think of gaming as entertainment, not as a source of income. Avoid continuing to play in the hope of recovering money you have lost.

  • 2

    Set a budget

    Decide in advance how much you will spend each day or each session and do not exceed it. Only use money that, if lost, will not affect your life.

  • 3

    Take breaks

    Instead of playing for long stretches in one go, take regular breaks. Avoid gaming when you are tired or under stress.

  • 4

    Give time to family and friends

    Do not let gaming harm your social life, family, or work. Always give priority to relationships and responsibilities.

  • 5

    Do not play with borrowed money

    Never play with borrowed money or money set aside for essential needs. This can lead to serious financial problems.

⚠️

Warning signs of a problem

If you notice the following signs, it is time to think about your gaming habits:

  • Repeatedly continuing to play in order to recover lost money
  • Being unable to focus on work or studies because you are thinking about the game
  • Hiding your gaming from family or friends
  • Spending more than your set budget
  • Feeling restless or irritable when not playing
  • Borrowing or taking on debt to fund your gaming
  • Repeatedly failing in your attempts to stop playing
  • Prioritising gaming over work, sleep, or food

How to use the protection tools?

dr77's protection tools can easily be set from your account. The steps are described below.

Set a deposit limit

Log in to your account → Settings → "Responsible Gaming" → select "Deposit Limit" → set the amount and period → save. Lowering the limit takes effect immediately; increasing it takes 24 hours to take effect.

Take a time-out

Settings → "Responsible Gaming" → "Take a Break" → temporarily suspend your account for 24 hours, 7 days, or 30 days. Logging in or depositing will not be possible during this time.

Self-Exclusion

Settings → "Responsible Gaming" → "Self-Exclusion" → select the period (7 days to permanent) → confirm. Permanent exclusion cannot be reversed.

Get support

If you have trouble using the tools above, contact us via live chat. Our team will help you activate the right protection measures.

Need help? We are here.

If you have any concerns about gaming, or feel you need help bringing your gaming habits under control — reach out to us right now. No judgment, just support.

Live Chat Active in Bengali 24/7 — the fastest way to reach us
Email Support [email protected]
Support Hours Seven days a week, twenty-four hours a day (Bangladesh Standard Time, UTC+6)

Responsible Gaming — Frequently Asked Questions

Answers to the most frequently asked questions about responsible gaming are given below.

Log in to your account and go to the "Responsible Gaming" section from the Settings menu. There you can set your preferred daily, weekly, or monthly deposit limit. Lowering the limit takes effect immediately. If you have any trouble, let us know via our live chat support.

At dr77, self-exclusion options include 7 days, 1 month, 3 months, 6 months, 12 months, or permanent deactivation. Once permanent self-exclusion is activated, it cannot be reversed. Please think carefully before making this decision.

Playing or depositing is not possible during self-exclusion. However, to withdraw funds already in your account, please contact our support team. We will assist you through the correct process. The minimum withdrawal amount is ৳500 and it is generally completed within 30 minutes to 3 hours.

A time-out is a short break — typically from 24 hours to 30 days. It is designed for a light pause. Self-exclusion is a longer-term and more serious decision — it should be chosen when you feel you need long-term support to deal with a gaming addiction.

The minimum age to play at dr77 is 21. If you suspect that a minor is using your account, notify us immediately via live chat or email. Change your account password and store it in a secure place.

First, contact us via live chat or email at [email protected] — our team will help you with self-exclusion or closing your account. Also talk to family and trusted people. Seeking advice from a mental health service provider or doctor in Bangladesh can also be helpful.

Play safely at dr77

Enjoy our cricket betting, live games, slots, and fishing games — responsibly, within your limits. Check our FAQ for any questions.

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