dr77 Terms and Conditions

1. General Terms

dr77 ("we", "our", or "platform") is an online gaming platform that provides entertainment gaming services for users in Bangladesh. These terms and conditions form a legal agreement between you and dr77.

These terms and conditions are written in Bengali and have been prepared in accordance with standard business practices in Bangladesh. They apply automatically when you create an account, log in, play any game, or make any transaction on this platform.

We reserve the right to change or amend these terms and conditions at any time. Continued use of the platform after any changes will be considered acceptance of the updated terms.

2. Eligibility and Registration

2.1 Age Requirement

You must be at least 21 years old to register and play on dr77. Only users aged 21 or above are permitted to use this platform. We may request the necessary documents to verify your age at any time.

2.2 Registration Conditions

• All information provided at the time of registration must be complete, accurate, and up to date.
• Only one account may be opened per email address or phone number.
• Opening multiple accounts from the same household or the same device is prohibited.
• If you register with false information, your account will be closed immediately and any deposited funds may be forfeited.
• A valid Bangladeshi mobile number is required at the time of registration.

2.3 Identity Verification (KYC)

We may request a copy of your National Identity Card (NID), passport, or driving licence if needed. Identity verification may be mandatory before your first withdrawal. The withdrawal process may be on hold until KYC is completed.

3. Account Management

Each user is fully responsible for the security of their own account. It is essential to keep your password confidential and to use a strong password.

• Do not share your login details with any third party.
• If you suspect unauthorised access to your account, notify our support team immediately.
• Transferring, selling, or renting your account is strictly prohibited.
• Only one person may conduct transactions on each account.
• Accounts that remain inactive for an extended period may be suspended.

4. Deposits and Withdrawals

4.1 Deposit Rules

To deposit funds into dr77, we accept bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount is ৳200 by any method.

• Deposits must be made from a payment method registered in your own name.
• Deposits from third-party accounts are not accepted.
• Deposited funds are generally credited to your account instantly.
• If there is a delay due to a technical issue, please notify our support team.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawal requests generally take between 30 minutes and 3 hours to complete. Withdrawals can only be made using the same method used for the deposit.

• If you have an active bonus, withdrawal may not be possible until the wagering requirement is met.
• We reserve the right to review withdrawal requests in cases of suspicious activity.
• Withdrawals may be delayed if KYC verification has not been completed.
• Multiple withdrawal requests on the same day may require additional verification.

5. Bonuses and Promotions

dr77 offers new members a 150% bonus on their first deposit, up to a maximum of ৳5,000. The wagering requirement for this bonus is 20 times (20x).

5.1 Bonus Terms

• Bonus funds cannot be withdrawn directly; the wagering requirement must be met first.
• Each bonus offer may be claimed only once per account.
• If the wagering requirement is not completed before the bonus expires, the bonus will be cancelled.
• Violating bonus terms may result in the bonus and any associated winnings being forfeited.
• We reserve the right to change, suspend, or cancel any bonus offer at any time.

5.2 VIP Program

Our VIP program has four tiers: Bronze (up to 0.2% weekly cashback), Silver (up to 0.5% weekly cashback), Gold (up to 0.8% weekly cashback), and Platinum (up to 1.0% weekly cashback). Tier levels are determined based on regular activity and loyalty to the platform. VIP benefits are subject to change.

6. Gaming Rules

Fair play principles apply to all games operated on dr77. We use SSL encryption to ensure a safe and reliable platform.

• If a game is cancelled due to a technical issue, bets will be refunded.
• In the event of any dispute over a game result, our server logs will be considered the final evidence.
• We are not liable for any losses caused by internet disconnection.
• Game rules and payout structures may change at any time.
• In live games, the dealer's decision is final.

7. Prohibited Activities

The following activities are strictly prohibited and may result in immediate account closure and forfeiture of all balances:

1. Using strategic or dishonest methods to fulfil bonus requirements.
2. Attempting to hack the platform's systems or exploiting software vulnerabilities.
3. Playing games using automated bots or software.
4. Using the platform for money laundering or with illegally obtained funds.
5. Claiming the same bonus from multiple accounts.
6. Colluding with other users to manipulate bets.
7. Registering under a false identity.

8. Limitation of Liability

dr77 accepts no liability in the following circumstances:

• Any loss caused by the user's internet disconnection.
• Transaction delays caused by issues with a third-party payment provider.
• Unexpected technical disruptions or service downtime during maintenance.
• Losses resulting from unauthorised access to a user's account due to the user's own negligence.
• Any expected profit based on game results that was not received.

For any claim or dispute, our total liability is limited to a maximum of the amount of the relevant transaction.

9. Privacy and Data Protection

We are committed to protecting your personal information. The information you provide will be used solely to deliver the platform's services. For more details, please read our Privacy Policy.

• We use SSL encryption to keep all data secure.
• Personal information is not sold to third parties.
• Information may be shared with authorities where required by law.
• You may request the correction or deletion of your data.

10. Account Closure and Suspension

10.1 Closure at User Request

You may close your account at any time by contacting our support team. All active bonuses and promotions will be cancelled before the account is closed. You will be given the opportunity to withdraw any remaining balance.

10.2 Closure by Us

We reserve the right to suspend or close an account for the following reasons:

• Violation of any provision of these terms and conditions.
• Registering with false information or failing identity verification.
• Fraudulent or suspicious activity.
• Extended inactivity.
• Legal or regulatory reasons.

11. Changes and Amendments

dr77 reserves the right to change, amend, or revise these terms and conditions at any time. For significant changes, we will make reasonable efforts to notify users by registered email or through the platform.

Continued use of the platform after any changes will be taken as acceptance of the updated terms. The "Last Updated" date on this page always indicates the date of the most recent amendment.

We may also introduce separate specific terms for individual services, which will apply alongside these general terms. In the event of a conflict, the specific terms will take precedence.

12. Contact and Support

If you have any questions or comments about these terms and conditions, please contact us. Our support team is available 24 hours a day, 7 days a week to assist you.

• Instant support is available via live chat.
• Email: [email protected]
• We aim to resolve all complaints and disputes within 7 business days.

To learn more about responsible gaming, visit our Responsible Gaming page. You can also check our FAQ section for common questions.